Shipping
Order Processing Timeframe
We try to process every order within a span of 1 to 3 business days, not counting weekends and national holidays. Our team is committed to dispatching your orders as swiftly as possible. You'll be informed via email once your order is on its way.
Anticipated Delivery Times
The processing of most orders falls within the 1 to 3 business days range. The delivery timeframe thereafter is based on your selected country.
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USA: 3-10 business days.
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Europe & UK Delivery: 7-10 business days.
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Other International Delivery varies by destination, taking 12-20 business days, with rates depending on the location.
Please note, these shipping times do not include the initial 1-3 business day processing period. Orders placed after 11:00 am EST on Fridays or over weekends will commence processing on the next business Monday. Our operations do not extend to weekends or public holidays.
Additional Information
For queries, contact us at info@aroplug.com. Our customer service operates from 9 am to 5 pm EST, Monday through Friday. Please allow up to 24/48h for a response.
International Shipping
We do offer international shipping to a select list of countries, with delivery times and costs varying by location. Some International deliveries could take 12-20 business days post-processing.
Taxes and Duties on International Orders
International orders may incur taxes and duties, calculated and applied at checkout. Be aware that additional charges might be levied upon your order's arrival, which fall under your responsibility.
Order Cancellations
Accidental orders can be addressed by contacting us at info@aroplug.com promptly. While we'll attempt to halt processing, shipped orders can not be refunded.
Shipping & Handling Fees
Orders with a total value under 50$ will incur an additional shipping fee of 2.25$ per order.
Mental Clarity Isn’t Optional. Neither Are These FAQs.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What’s the point of using AroPlug if I love music in the gym?
Music hypes you up. Noise breaks your focus. AroPlug is not against music — it’s against distractions.
Do they fall out during training?
No. Designed by athletes. Tested under burpees, deadlifts and Hyrox mayhem.
Can I return them if I don’t vibe with it?
30 days return. But trust us: once you plug in, you won't plug out.